Return & Refund Policy

90-Day Money-Back Guarantee

Every EvoPulse order is covered by a 90-day money-back guarantee, counted from the day your order is delivered.

How to request a refund

Email us at support@tryprimalpulse.com within 90 days of delivery with your order number. We will confirm your request and refund the purchase price to the original payment method.

Lifetime Replacement Warranty

If you added the Lifetime Replacement Warranty to your order, your device is covered for replacement as described on its product page, with one replacement per customer.

Contact

Questions about a return or refund? Write to support@tryprimalpulse.com.